The minimum facility amount is $250,000. Volcano Bank is designed for high-net-worth individuals and businesses.

Once your credit facility is approved, you'll receive a Bitcoin address to deposit your collateral. We recommend starting with a small test transaction (penny testing) before sending the full amount.

If your loan-to-value (LTV) ratio reaches a critical threshold, we'll notify you and guide you through options—such as topping up collateral—to avoid margin call or liquidation.

You can, but we strongly advise against it. Penny testing helps confirm the address before sending the full amount.

After your collateral is confirmed and the facility agreement is signed, we disburse funds via the USDT network or other approved banking methods.

These are collected during the disbursement step, not during onboarding, to streamline the process and keep data collection secure.

You log in using your username and a TOTP (Time-Based One-Time Password) code. You'll then confirm access with your passkey (a passwordless 2FA method via your device or security key).

Reach out to support immediately. We'll walk you through identity verification and help you reset your access securely.

No. Your assets are held in segregated, non-rehypothecated addresses. You can track them directly on-chain.